What you’ll learn:

– Why CSG offers the best path forward to transform your customer engagement at scale

– How to deliver a simplified customer billing experience to increase revenue collection

– How to digitally engage your customer base to improve collection rates

– What the right solutions are to deliver an intuitive and personalized customer experience across any channel

But don’t just take our word for it. Here’s how CSG has delivered for our customers recently:

– 20% reduction in call center volumes and an improved CX for ADT

– $1.1M savings in postage annually for MDTA

– 1.5B customer touch points per year

– 1B printed documents delivered annually

– 99M+ SMS communications (outbound & inbound)

– $5.3B in payments processed per year