Today’s customer has high expectations. It’s time to raise your CX standards and know your customers better than they know themselves.
Finally—a customer engagement platform that brings it all together. With CSG Xponent, you can deliver personalized experiences at every stage of the customer journey based on real-time interactions that add value and drive incremental revenue. Win the moments that matter in real time, every time, starting day one and give your customers the best experience they’ve ever had.
Find out how you can level up your customer experience while still maintaining a personal touch with CSG Xponent.
Location: Off the Strip
The LINQ Hotel + Experience
3535 S Las Vegas Blvd, Las Vegas, NV 89109
Date: Tuesday, June 21st
Time: 4-6PM PT
Please contact Madison Southerlin at [email protected] with any questions.
CSG shares the top takeaways and trends from 2021 observed from over 10 billion journey interactions including over 1.8 billion intelligent calls and messages. We’ll break down the most popular use cases and channels, as well as the impactful data points for each industry covered.
As technology progresses, consumers expect a seamless customer experience. How does your CX stand up against industry leaders? Take CSG’s CX Maturity Assessment for an introspective look at your CX programs.