Context is Key: Transforming Value-Based Care with Predictive and Personalized Notifications
Join Bradd Williams, Healthcare Sales Director for CSG’s Digital Engagement Solutions product line, as he demonstrates how you can get the patient and employee experience right in this keynote address on smarter notifications and omni-channel journey orchestration.
May 25th at 9:25am
Brad Williams, Healthcare Sales Director
Talk to Us at CX Healthcare Exchange:
Smarter Notifications Customer Story
When the pandemic changed everything overnight, one pharmacy quickly adapted to make sure patients had real-time updates on vital services.
RETAIL PHARMACY PROVIDES A BETTER CUSTOMER EXPERIENCE WITH IVR
Learn how a national retail pharmacy deployed an Interactive Voice Response System that automatically notified customers when their prescriptions needed to be refilled—and let them do it all in under a minute.
Smart(er) Notifications for Healthcare
Why exceptional value-based care starts with predictive, proactive and personalized patient engagement.