In this joint report, Analysys Mason and CSG explore how CSPs are responding to these trends by increasing their focus on developing capabilities that will allow them to swiftly embrace – and effectively monetize – emerging opportunities.

Today, more than half of all communications service providers (CSPs) globally get 90 percent of their revenue from B2C. But the future looks quite different. In the next five to 10 years, over 75 percent of CSPs expect more than half of their revenue to come from B2B. To drive enterprise growth, CSPs will need to offer additional services and solutions at better value, while optimizing business processes to lower cost to serve.

In this eBook, we’ll cover six ways CSPs can simplify, innovate and advance their operations to make the most of the enterprise opportunity right now, and set themselves in the driver’s seat for future opportunities. We’ll also share examples of how CSG has worked with leading CSPs to transform their enterprise operations in each of these ways.